Privacy Policy

At Maggie Vancouver, we care about your privacy and want you to feel comfortable when visiting our website or shopping with us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

  1. GENERAL INFORMATION

This Privacy Policy applies to the website and online store operated by Maggie Vancouver.

When you visit our website, place an order, contact us, create an account, or subscribe to our newsletter, we may collect certain personal information from you. Personal information means any information that can identify you directly or indirectly, such as your name, email address, shipping address, billing details, IP address, or order information.

The responsible party for the processing of personal data on this website is:

Maggie Vancouver
Email: info@maggievancouver.com

We use appropriate technical and organizational measures to protect your personal data. Our website may use SSL or TLS encryption to help secure the transmission of confidential information, such as order details or contact form submissions. You can recognize a secure connection by “https://” and the lock icon in your browser bar.

We do not use automated decision-making or profiling that produces legal effects or significantly affects you.

  1. INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

When you visit our website without placing an order, creating an account, or contacting us, certain technical data may automatically be collected by our server. This information may include:

The page visited
Date and time of access
Amount of data transferred
Referring website or source
Browser type and version
Operating system
IP address, where applicable in anonymized form

This information is collected to ensure that our website works properly, remains secure, and can be improved over time. We may review server log files if there are signs of misuse, fraud, or unlawful activity.

  1. COOKIES

Our website may use cookies to improve your browsing experience and to make certain website features work properly.

Cookies are small text files stored on your device. Some cookies are deleted after you close your browser, while others remain on your device for a longer period and help us recognize your browser on a future visit.

Cookies may be used for purposes such as:

Keeping items in your shopping cart
Remembering your preferences
Improving website performance
Understanding how visitors use our website
Supporting marketing and advertising activities

Some cookies are necessary for the basic operation of the website. Other cookies, such as analytics or marketing cookies, may only be used with your consent where required by law.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website and may limit your shopping experience.

When you first visit our website, we may show a cookie banner that allows you to manage your cookie preferences. You may change your preferences at any time where this option is available.

  1. CONTACTING US

If you contact Maggie Vancouver by email or through a contact form, we may collect the personal information you provide, such as your name, email address, message, and any other details you choose to share with us.

We use this information only to respond to your request, provide customer support, or manage the communication with you.

Your information will not be used for unrelated purposes unless you have given consent or unless we are legally allowed or required to do so.

  1. CUSTOMER ACCOUNTS AND ORDER PROCESSING

If you create a customer account or place an order with Maggie Vancouver, we may collect and process personal information needed to complete your purchase.

This may include:

Your name
Email address
Billing address
Shipping address
Phone number, if provided
Order details
Payment-related information
Account login details, if applicable

We use this information to process your order, arrange delivery, provide customer service, handle returns or refunds, and meet our legal or accounting obligations.

You may request deletion of your customer account by contacting us at info@maggievancouver.com. Some information may need to be retained for legal, tax, fraud prevention, or business record purposes.

  1. EMAIL MARKETING AND NEWSLETTERS

6.1 Newsletter Subscription

If you sign up for our newsletter, Maggie Vancouver may use your email address to send you updates, offers, product news, promotions, and other marketing content.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at info@maggievancouver.com.

Once you unsubscribe, we will remove your email address from our marketing list unless we are legally allowed to retain it for another purpose.

6.2 Marketing Emails for Existing Customers

If you have purchased from Maggie Vancouver, we may send you emails about similar products, offers, or updates that may interest you, where permitted by law.

You can opt out of these emails at any time by using the unsubscribe link or by contacting us at info@maggievancouver.com.

  1. ORDER FULFILLMENT, SHIPPING, AND PAYMENT PROCESSING

To complete your order, we may share necessary personal information with trusted service providers, such as:

Shipping carriers
Payment processors
Order fulfillment partners
Customer support tools
Website and hosting providers
Email service providers

Only the information required to perform the service is shared.

For example, your shipping address may be shared with a delivery company so your order can be delivered, and payment details may be processed by a secure payment provider.

Maggie Vancouver does not store full credit card details on our own systems unless clearly stated and handled through secure, compliant payment systems.

  1. PAYMENT SERVICE PROVIDERS

Depending on the payment options available at checkout, your payment may be processed by third-party payment providers such as PayPal, Klarna, credit card processors, or other secure payment services.

These providers process your payment information according to their own privacy policies and security standards.

Payment providers may collect information such as your name, billing address, payment details, transaction amount, and order information. In some cases, they may perform fraud prevention checks, identity verification, or credit checks where applicable.

Please review the privacy policy of the payment provider you choose during checkout for more information.

  1. REVIEW REQUESTS

After you place an order, Maggie Vancouver may send you a one-time request to leave a review about your shopping experience or purchased products, where permitted by law or with your consent where required.

You may opt out of review request emails by contacting us at info@maggievancouver.com.

  1. SOCIAL MEDIA FEATURES

Our website may include links or buttons to social media platforms such as Facebook, Instagram, Pinterest, TikTok, or other platforms.

These links may allow you to visit our social media pages or share our content. If you click on a social media link, the relevant platform may collect information about your visit according to its own privacy policy.

Maggie Vancouver is not responsible for how third-party social media platforms collect or process your personal information. We recommend reviewing the privacy policies of any platforms you use.

  1. ONLINE MARKETING AND ADVERTISING

Maggie Vancouver may use online advertising tools to promote our products and improve our marketing. These tools may include services such as Google Ads, Meta Ads, or other advertising platforms.

These services may use cookies, pixels, or similar technologies to show relevant ads, measure ad performance, prevent repeated ads, and understand how visitors interact with our website.

Where required by law, we will ask for your consent before using marketing cookies or tracking technologies.

You can often control personalized advertising through your browser settings, cookie preferences, or the privacy settings of the advertising platform.

  1. WEBSITE ANALYTICS

We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use our website.

Analytics tools may collect information such as:

Pages visited
Time spent on the website
Device type
Browser type
General location
Traffic source
Interactions with website content

This helps us improve our website, products, customer experience, and marketing.

Where required, analytics cookies will only be used with your consent. You may disable cookies through your browser or cookie settings.

  1. RETARGETING AND REMARKETING

Maggie Vancouver may use remarketing tools to show ads to people who have previously visited our website or interacted with our products.

For example, you may see an ad for Maggie Vancouver on another website or social media platform after visiting our store.

This type of advertising may be based on cookies, pixels, or similar tracking technologies. Where required by law, this will only happen with your consent.

You can manage or disable this type of tracking through your cookie preferences, browser settings, or advertising platform settings.

  1. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include keeping information for:

Order processing
Customer service
Returns and refunds
Legal obligations
Tax and accounting records
Fraud prevention
Business record keeping
Marketing, until you unsubscribe or withdraw consent

When personal information is no longer needed, we will delete it or anonymize it where appropriate.

  1. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

The right to access the personal data we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to restrict or object to certain processing
The right to withdraw consent where processing is based on consent
The right to request a copy of your data
The right to object to direct marketing
The right to lodge a complaint with a data protection authority, where applicable

To exercise your rights, please contact us at info@maggievancouver.com.

We may need to verify your identity before processing your request.

  1. DIRECT MARKETING OPT-OUT

You may object to the use of your personal information for direct marketing at any time.

If you no longer want to receive promotional emails from Maggie Vancouver, you can click the unsubscribe link in any marketing email or contact us at info@maggievancouver.com.

After you opt out, we will stop sending you marketing emails. You may still receive non-marketing emails related to your orders, customer service requests, account activity, or legal notices.

  1. INTERNATIONAL DATA TRANSFERS

Some of our service providers may be located outside your country or may process data in other countries.

When personal information is transferred internationally, we aim to ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

  1. DATA SECURITY

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites, tools, or platforms.

Maggie Vancouver is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

  1. CHILDREN’S PRIVACY

Our website is not intended for children under the age required by applicable privacy laws.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us at info@maggievancouver.com so we can take appropriate action.

  1. CHANGES TO THIS PRIVACY POLICY

Maggie Vancouver may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or privacy practices.

The updated version will be posted on this page. We encourage you to review this Privacy Policy regularly.

  1. CONTACT US

If you have any questions about this Privacy Policy, how we handle your personal information, or if you would like to exercise your privacy rights, please contact us at:

Maggie Vancouver
Email: info@maggievancouver.com